DEFINITION OF PARTIES
Between the company NATORL SAS,
78 Av. Des Champs-Élysées, 75008 Paris with Share Capital of 2000 €,
registered with the Paris Trade and Companies Register,
under the number SIRET 8999335920011,
The company can be reached by email by clicking on the contact form accessible via the home page of the site.
Hereinafter the "Seller" or the "Company".
On the one hand, great opportunities lie in
And the natural or legal person purchasing the products or services of the company,
Hereinafter, the "Buyer", or "the Customer"
On the other hand,
The Seller is a publisher of products and services of cbd-based Products with a rate of less than 0.2% THC marketed through its website (https://cbdevor.com). The list and description of the goods and services offered by the Company can be consulted on the aforementioned site as well as its sales pages.
ARTICLE 1 - OBJECT
These General Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products and Services offered by the Seller.
ARTICLE 2 - GENERAL PROVISIONS
These General Conditions of Sale (GTC) apply to all sales of Products or Services made through the Company's website and are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) for the order. These T & Cs can be viewed on the Company's website at the following address: https://cbdevor.com/cgv. The Company also ensures that their acceptance is clear and unreserved at the time of purchase. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs. The Customer declares to be able to legally contract under French law or to validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
ARTICLE 3 - PRICE
The prices of the products sold through the Internet sites are indicated in Euros including tax and precisely determined on the product description pages. They are also indicated in euros all taxes included (VAT + other possible taxes) on the product order page, and specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunication costs necessary for access to the Company's websites are the responsibility of the Customer. If applicable, also the delivery costs.
ARTICLE 4 - CONCLUSION OF THE ONLINE CONTRACT
The Customer must follow a series of steps specific to each Product or Service offered for sale by the Seller to be able to place his order. However, the steps described below are systematic: - Information on the essential characteristics of the Product; - Choice of the Product, if applicable of its options and indication of the essential data of the Customer (identification, address…); - Acceptance of these General Conditions of Sale. - Verification of the elements of the order and, if necessary, correction of errors. - Monitoring of instructions for payment, and payment of products. - Delivery of products. The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it. He will receive a .pdf copy of these general conditions of sale. For the delivered products, this delivery will be made to the address indicated by the Customer. For the purpose of order fulfillment, the Customer undertakes to provide its true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request made in bad faith or for any legitimate reason.
ARTICLE 5 - PRODUCTS AND SERVICES
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer certifies to have received a detail of the expenses of delivery as well as the methods of payment, delivery and execution of the contract. The Seller agrees to honor the Customer's order within the limits of available stocks only. Otherwise, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the Products' offer and their prices are specified on the product sales pages, as well as the minimum duration of the proposed contracts when they relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are only to the natural person signing the order (or the person holding the email address communicated). In accordance with the legal provisions regarding compliance and hidden defects, the Seller refunds or exchanges defective products or those that do not correspond to the order. Refund can be requested by contacting the Seller by email or simple letter.
ARTICLE 6 - OWNERSHIP RESERVE CLAUSE
The products remain the property of the Company until the full payment of the price.
ARTICLE 7 - DELIVERY TERMS
The products are delivered to the delivery address that was indicated during the order and the time indicated. This time does not take into account the time of preparation of the order. When the Customer orders several products at the same time, they may have different delivery times that are delivered in different ways. The Seller provides a telephone point of contact (cost of a local call from a landline) indicated in the order confirmation email to track the order. The Seller reminds that at the moment when the Customer hangs physically the products, the risk of loss or damage of the products is transferred to him.
It should also be noted that shipping methods such as Tracked or Green Letters are not guaranteed in the event of theft or loss. (unless it is free delivery).
Colissimo and Chronopost deliveries are guaranteed in the event of loss.
ARTICLE 8 - AVAILABILITY AND PRESENTATION
Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers.
ARTICLE 9 - PAYMENT
Payment is due immediately upon order, including pre-order products. The Customer can pay by credit card or bank check. Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted in the state of the art and can not be read during transport on the network. Once the payment is made by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By giving his bank details at the time of the sale, the Customer authorizes the Seller to debit his card the amount relating to the price indicated. The Customer confirms that he is the legal owner of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the Sale is immediately resolved by right and the order canceled.
ARTICLE 10 - WITHDRAWAL PERIOD
In accordance with article L. 121-20 of the Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception , where applicable, return costs ”. "The period mentioned in the preceding paragraph runs from the reception for the goods or the acceptance of the offer for the provision of services". The right of withdrawal can be exercised by contacting the Company by email or telephone. In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the Customer. Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be remarketed in new condition; if possible, they must be accompanied by a copy of the proof of purchase.
If the product has been consumed there will be no refund.
ARTICLE 11 - GUARANTEES
In accordance with the law, the Seller assumes two guarantees: of conformity and relating to hidden defects in the products. The Seller reimburses the buyer or exchanges products which are apparently defective or do not correspond to the order placed. The refund request must be made by contacting the Sender by email or by simple letter. The Seller recalls that the consumer: - has a period of 2 years from the delivery of the good to act with the Seller - that he can choose between replacing and repairing the good subject to the conditions provided for in the provisions mentioned above. apparently defective or not corresponding - that it is exempt from proving the existence of the lack of conformity of the good during the six months following the delivery of the good. - that, except second-hand goods, this period will be extended to 24 months from March 18, 2016 - that the consumer can also assert the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and, in this case, he can choose between the resolution of the sale or a reduction in the sale price (provisions of articles 1644 of the Civil Code).
ARTICLE 12 - COMPLAINTS
If necessary, the Buyer may submit any complaint by contacting the company by email or by simple letter.
ARTICLE 13 - INTELLECTUAL PROPERTY RIGHTS
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is carried out through these General Terms and Conditions. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
ARTICLE 14 - FORCE MAJEURE
The fulfillment of the obligations of the seller at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its execution. The seller shall notify the customer of the occurrence of such an event as soon as possible.
ARTICLE 15 - NULLITY AND MODIFICATION OF THE CONTRACT
Should any of the provisions of this Agreement be canceled, such nullity shall not result in the invalidity of any other provisions which shall remain in force between the parties. Any modification of the contract is valid only after written agreement signed by the parties.
ARTICLE 16 - GDPR AND PROTECTION OF PERSONAL DATA
In accordance with the European regulation on the protection of personal data, you have the right to query, access, modify, oppose and rectify your personal data. By adhering to these general conditions of sale, you agree that we collect and use this data for the execution of this contract.
ARTICLE 17 - APPLICABLE LAW
All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to French law.