DEFINITION OF PARTIES
Between the company NATORL SAS,
480D impasse du bac, 01300 CHAZEY BONS with a share capital of €2000,
registered with the Paris Trade and Companies Register,
under SIRET number 89993359200037
The company can be reached by email by clicking on the contact form accessible via the home page of the site.
Hereinafter the "Seller" or the "Company".
On the one hand, great opportunities lie in
And the natural or legal person purchasing the products or services of the company,
Hereinafter, the "Buyer", or "the Customer"
On the other hand,
The Seller is a publisher of products and services of cbd-based Products with a rate of less than 0.2% THC marketed through its website (https://cbdevor.com). The list and description of the goods and services offered by the Company can be consulted on the aforementioned site as well as its sales pages.
ARTICLE 1 - OBJECT
These General Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products and Services offered by the Seller.
ARTICLE 2 - GENERAL PROVISIONS
These General Conditions of Sale (GTC) apply to all sales of Products or Services made through the Company's website and are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) for the order. These T & Cs can be viewed on the Company's website at the following address: https://cbdevor.com/cgv. The Company also ensures that their acceptance is clear and unreserved at the time of purchase. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs. The Customer declares to be able to legally contract under French law or to validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
ARTICLE 3 - PRICE
The prices of the products sold through the Internet sites are indicated in Euros including tax and precisely determined on the product description pages. They are also indicated in euros all taxes included (VAT + other possible taxes) on the product order page, and specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunication costs necessary for access to the Company's websites are the responsibility of the Customer. If applicable, also the delivery costs.
ARTICLE 4 - CONCLUSION OF THE ONLINE CONTRACT
The Customer must follow a series of steps specific to each Product or Service offered for sale by the Seller to be able to place his order. However, the steps described below are systematic: - Information on the essential characteristics of the Product; - Choice of the Product, if applicable of its options and indication of the essential data of the Customer (identification, address…); - Acceptance of these General Conditions of Sale. - Verification of the elements of the order and, if necessary, correction of errors. - Monitoring of instructions for payment, and payment of products. - Delivery of products. The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it. He will receive a .pdf copy of these general conditions of sale. For the delivered products, this delivery will be made to the address indicated by the Customer. For the purpose of order fulfillment, the Customer undertakes to provide its true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request made in bad faith or for any legitimate reason.
ARTICLE 5 - PRODUCTS AND SERVICES
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer certifies to have received a detail of the expenses of delivery as well as the methods of payment, delivery and execution of the contract. The Seller agrees to honor the Customer's order within the limits of available stocks only. Otherwise, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the Products' offer and their prices are specified on the product sales pages, as well as the minimum duration of the proposed contracts when they relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are only to the natural person signing the order (or the person holding the email address communicated). In accordance with the legal provisions regarding compliance and hidden defects, the Seller refunds or exchanges defective products or those that do not correspond to the order. Refund can be requested by contacting the Seller by email or simple letter.
ARTICLE 6 - OWNERSHIP RESERVE CLAUSE
The products remain the property of the Company until the full payment of the price.
ARTICLE 7 - DELIVERY TERMS
The products are delivered to the delivery address which was indicated during the order and the time indicated. This time does not take into account the order preparation time. When the customer orders several products at the same time, these may have different delivery times routed according to different methods. The Seller provides a telephone contact point (cost of a local call from a landline) indicated in the order confirmation email in order to follow up on the order. The Seller recalls that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him.
It should also be noted that shipping methods such as followed or green Letters are not guaranteed in the event of theft or loss.
ARTICLE 8 - AVAILABILITY AND PRESENTATION
Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers.
ARTICLE 9 - PAYMENT
Payment is due immediately upon order, including pre-order products. The Customer can pay by credit card or bank check. Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted in the state of the art and can not be read during transport on the network. Once the payment is made by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By giving his bank details at the time of the sale, the Customer authorizes the Seller to debit his card the amount relating to the price indicated. The Customer confirms that he is the legal owner of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the Sale is immediately resolved by right and the order canceled.
ARTICLE 10 - WITHDRAWAL PERIOD
In accordance with article L. 121-20 of the Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception , where applicable, return costs ”. "The period mentioned in the preceding paragraph runs from the reception for the goods or the acceptance of the offer for the provision of services". The right of withdrawal can be exercised by contacting the Company by email or telephone. In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the Customer. Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be remarketed in new condition; if possible, they must be accompanied by a copy of the proof of purchase.
If the product has been consumed there will be no refund.
ARTICLE 11 - GUARANTEES
You benefit from the legal guarantee against hidden defects in accordance with the legal provisions specified below.
– Article L211-4 consumer code
The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It is also responsible for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to it by the contract or has been carried out under its responsibility.
– Article L211-5 consumer code
To comply with the contract, the good must be suitable for the use usually expected of a similar good and, where applicable:
1. Correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model.
2. Present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling.
3. Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted.
– Article L211-12 consumer code
The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. The consumer has a period of two years from delivery of the goods to act. The customer can choose between the repair or the replacement of the good, subject to the conditions of cost envisaged by the article L. 211-9 of the code of consumption (new codification: article L. 217-9). The customer is exempted from providing proof of the existence of the lack of conformity of the goods during the 24 months following the delivery of the goods. The legal guarantee of conformity applies independently of the commercial guarantee, if any.
consented. The customer can decide to implement the guarantee against the hidden defects of the object sold within the meaning of article 1641 of the civil code and that in this hypothesis, he can choose between the resolution of the sale or a reduction of the price of sale in accordance with article 1644 of the civil code
ARTICLE 12 - COMPLAINTS
If necessary, the Buyer may submit any complaint by contacting the company by email or by simple letter.
ARTICLE 13 - INTELLECTUAL PROPERTY RIGHTS
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is carried out through these General Terms and Conditions. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
ARTICLE 14 - FORCE MAJEURE
The fulfillment of the obligations of the seller at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its execution. The seller shall notify the customer of the occurrence of such an event as soon as possible.
ARTICLE 15 - NULLITY AND MODIFICATION OF THE CONTRACT
Should any of the provisions of this Agreement be canceled, such nullity shall not result in the invalidity of any other provisions which shall remain in force between the parties. Any modification of the contract is valid only after written agreement signed by the parties.
ARTICLE 16 - GDPR AND PROTECTION OF PERSONAL DATA
In accordance with the European regulation on the protection of personal data, you have the right to query, access, modify, oppose and rectify your personal data. By adhering to these general conditions of sale, you agree that we collect and use this data for the execution of this contract.
ARTICLE 17 - APPLICABLE LAW
All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to French law.