Cancellation of your order:

How and in which case can I cancel my order?


Have you decided to cancel your order? No problem you can withdraw!

Looking can cancel your order if the latter has not been prepared or shipped! You can see the status of your order in "my orders".


To request a withdrawal, simply contact us by email at and give us the following information: Your name, our order number, your email address, the date and time of your order and the reason for canceling your order! An advisor responsible for after-sales service will contact you within 72 hours after your request!